IT Services in Southeastern Minnesota 

Technology should drive your business forward—not hold it back. If you're dealing with slow response times, recurring issues, hidden fees, or compliance concerns, Pantheon Computers is here to change that. We offer performance-driven, security-first IT services in Southeastern Minnesota, tailored to the unique needs of businesses in Rochester, Red Wing, Austin, Winona, Owatonna, Waseca, Faribault, Albert Lea, and beyond.

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When IT Support Falls Short, You Pay the Price 

Downtime and Delays Disrupt Your Operations
Even a few hours of downtime can derail production, frustrate your employees, and cause missed deadlines.

Cybersecurity Gaps Leave You Vulnerable
Without robust endpoint protection, MFA, and real-time monitoring, your systems are easy targets for ransomware, phishing, and insider threats.

Compliance Risks Can Damage Your Reputation
Healthcare, law enforcement, financial, and manufacturing firms must meet strict standards. If your IT provider isn't fluent in HIPAA, CJIS, CMMC, or PCI—your business is at risk.

Surprise Invoices Undermine Your Budget
With Pantheon, there are no unexpected charges. Our transparent pricing model keeps your budget predictable and under control.

Recurring IT Problems Waste Time
If your provider keeps treating symptoms, not root causes, you'll always be one step behind. We eliminate issues at the source.

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Why Southeastern Minnesota Businesses Trust Pantheon Computers 

90% Same-Day Ticket Resolution
We respond quickly and close tickets fast—so you and your team aren't left waiting around. Our support process is efficient and results-driven.

Transparent, Flat-Rate Pricing
No hourly billing. No asterisks. Just one monthly cost that covers it all—from help desk to monitoring, patching, and cybersecurity.

Proactive 24/7 System Monitoring
We monitor your systems continuously and resolve issues before they cause disruptions. It's not just maintenance—it's prevention.

Built-In Compliance and Security
Whether it's HIPAA, CJIS, PCI, or CMMC, we provide the documentation, technical safeguards, and audit prep your industry demands.

Deep Experience in Local Industries
We support businesses in manufacturing, healthcare, legal, municipal, public safety, and professional services across Southeastern Minnesota.

28

Years of Experience

24/7

Proactive Support

Our IT Services

Looking for IT solutions tailored to your business? Contact Pantheon Computers today to learn how our IT services can help your organization stay secure, compliant, and efficient. 

At Pantheon Computers, we provide comprehensive IT solutions designed to enhance security, ensure compliance, and optimize business efficiency. Our team specializes in delivering tailored IT services to businesses across manufacturing, healthcare, municipalities, law enforcement, and professional services. Whether your organization requires cloud solutions, cybersecurity protections, or IT compliance expertise, our experts ensure your business remains secure, compliant, and operational at all times.

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Managed IT Services 

Eliminate IT headaches with proactive IT management. Our Managed IT Services include network monitoring, cybersecurity protection, system maintenance, and strategic IT planning to help businesses maximize uptime and efficiency.

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Co-Managed IT Services

Enhance your internal IT team with expert support, advanced tools, and 24/7 monitoring. We help mid-sized Minnesota businesses scale efficiently, reduce downtime, and improve security without replacing existing staff.

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Outsourced IT Support 

Reduce IT costs and improve performance with outsourced IT solutions. Our Outsourced IT Support gives businesses access to enterprise-level IT expertise, 24/7 support, and strategic IT consulting without the overhead costs of an in-house IT team.

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IT Compliance Services

Achieve and maintain regulatory compliance with expert IT compliance support. Our IT Compliance Services help businesses navigate complex IT regulations and protect sensitive data while avoiding costly fines and penalties.

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HIPAA Compliance Services

Ensure your healthcare organization meets HIPAA compliance requirements with our tailored IT solutions. Our HIPAA Compliance Services help safeguard protected health information (PHI) through encryption, access controls, and failed security audits.

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CJIS Compliance Services 

Law enforcement agencies must comply with Criminal Justice Information Services (CJIS) security policies. Our CJIS Compliance Services provide secure access controls, encryption solutions, and compliance management for agencies handling sensitive law enforcement data.

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PCI Compliance Services

Protect payment card data and meet Payment Card Industry Data Security Standards (PCI DSS). Our PCI Compliance Services include secure payment processing, encryption, and vulnerability management to prevent fraud and ensure compliance.

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FTC Compliance Services

Businesses handling sensitive consumer data must meet Federal Trade Commission (FTC) regulations. Our FTC Compliance Services provide businesses with the tools and strategies needed to ensure data protection and regulatory compliance.

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Cybersecurity Services 

Protect your business from cyber threats with proactive cybersecurity solutions. Our Cybersecurity Services include network security, endpoint protection, vulnerability assessments, and employee cybersecurity training to safeguard critical business data and IT infrastructure.

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Data Backup & Recovery Services

Ensure your business never loses critical data with secure and reliable backup solutions. Our Data Backup & Recovery Services provide automated backups, secure cloud storage, and fast data recovery to keep your operations running smoothly in the event of data loss.

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Cloud Services

Leverage the power of the cloud to increase flexibility, scalability, and security for your business. Our Cloud Services include cloud migration, cloud storage, cloud security, and cloud collaboration tools to help businesses enhance productivity and streamline operations.

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Microsoft 365 Services 

Optimize workplace productivity with Microsoft 365 cloud solutions. Our Microsoft 365 Services include email hosting, Microsoft Teams collaboration, SharePoint integration, and cloud-based office applications to enhance communication and efficiency.

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Advanced Security Services

Protect your business with 24/7 threat monitoring, endpoint protection, compliance support, and layered cybersecurity tailored to Minnesota organizations. Stay secure, audit-ready, and operational.

Frequently Asked Questions About IT Services in Southeastern Minnesota

What regions do you cover in Southeastern Minnesota? 

We serve businesses across the region including Rochester, Red Wing, Winona, Austin, Owatonna, Faribault, Waseca, Albert Lea, and surrounding communities. Our technicians are based in southern Minnesota and can provide both remote and onsite support.

What types of businesses do you support? 

We specialize in supporting manufacturing firms, healthcare providers, law enforcement agencies, municipalities, law firms, and other professional service providers. Our services are tailored to meet industry-specific compliance and security needs.

How fast is your response time?

We respond to most tickets within minutes, and 90% of help desk issues are resolved the same business day. We prioritize speed and clarity, so your team isn't stuck waiting.

Do you offer onsite support?

Yes. While much of our support is remote for speed and efficiency, we also provide hands-on, onsite service as needed throughout Southeastern Minnesota. Whether you're deploying new systems or need urgent onsite troubleshooting, we've got you covered.

What’s included in your flat-rate IT plans?

Our plans include unlimited help desk support, proactive monitoring, cybersecurity protection, patch management, backups, disaster recovery, Microsoft 365 support, vendor management, and more. You get full-service IT—without surprise bills.

Can you help with HIPAA, CJIS, PCI, or CMMC compliance?

Absolutely. We've helped dozens of clients across multiple industries achieve and maintain compliance. We implement the technical safeguards, provide the documentation, and work with your leadership to ensure you're audit-ready at all times.

Do you work with internal IT departments?

Yes. We offer co-managed IT services designed to support and enhance internal teams. Whether it's help desk overflow, advanced security services, compliance support, or project work—we act as an extension of your internal IT.

Can you support hybrid or remote work environments?

Yes. We help businesses implement secure VPNs, cloud file systems, Microsoft 365, remote access controls, and endpoint protection to keep distributed teams safe and productive—wherever they work from.

What Our Clients Are Saying About Our Services:

★★★★★

As a law enforcement professional, Information Technology is not naturally my strongest area. Through our normal everyday IT contract with Pantheon to provide City IT services, Pantheon has taken on the responsibility to guide us through all the complex policies we must follow to be CJIS...

As a law enforcement professional, Information Technology is not naturally my strongest area. Through our normal everyday IT contract with Pantheon to provide City IT services, Pantheon has taken on the responsibility to guide us through all the complex policies we must follow to be CJIS compliant. This includes network security, policy revisions, staying updated on trainings and communicating upcoming needs. Our last BCA CJIS audit in 2023 went smoothly in part because Pantheon provided much of the information to the BCA directly. Pantheon has been able to prevent and mitigate loss and harm in the event of any attempted cyberattack breaches and provides a thorough investigation and after-action report. Working with Pantheon has allowed us to focus on public safety priorities and leave much of the IT tasks to the experts.


Kris

Government Services

Pantheon: IT Peace of Mind for Small Businesses
We don't have to think about anything IT-related. Pantheon provides the services, goods, and support we need for any IT issue that comes our way. What we have with Pantheon is peace of mind.
I'm especially impressed with their annual...

Pantheon: IT Peace of Mind for Small Businesses
We don't have to think about anything IT-related. Pantheon provides the services, goods, and support we need for any IT issue that comes our way. What we have with Pantheon is peace of mind.
I'm especially impressed with their annual recommendations. There's no nickel-and-diming-they provide the support we need, when and how we need it, without a huge bill afterward. We're always prioritized when we have urgent issues, and their customer service is excellent.
Pantheon consistently recommends products that are necessary, not just to make money off us. They understand that we're a small business trying to grow, and every penny matters. Security is a priority, and they ensure we get what's essential while offering additional suggestions if we want more.
If you're looking for a partner, Pantheon is it. It's like having an IT firm right in your building, without needing to hire or train anyone. You know you're getting top-of-the-line service at a reasonable price, and their excellent customer service is always there when you need them.


Katie

Real Estate

Peace of Mind and Local Support with Pantheon
As a small business owner, peace of mind is invaluable. Knowing that one 'glitch' could disrupt our entire day-to-day operations, having knowledgeable support just a phone call away is incredibly reassuring.
What really sets Pantheon apart is the...

Peace of Mind and Local Support with Pantheon
As a small business owner, peace of mind is invaluable. Knowing that one 'glitch' could disrupt our entire day-to-day operations, having knowledgeable support just a phone call away is incredibly reassuring.
What really sets Pantheon apart is the ability to pick up the phone and talk to an actual human being-someone who lives right here in my community. That local connection is a HUGE plus!
Honestly, I'd recommend simply giving Pantheon a shot. To date, we haven't had a single situation where they couldn't support our needs. Their reliability and personalized service speak for themselves.


Dan

Interior Design

Pantheon: Efficient, Friendly, and Dependable IT Support
The biggest benefit we've experienced since Pantheon took over our IT and put us on their managed program is the improvement in our tools-better antispam, cloud storage, and antivirus applications. They've made it easy to get support,...

Pantheon: Efficient, Friendly, and Dependable IT Support
The biggest benefit we've experienced since Pantheon took over our IT and put us on their managed program is the improvement in our tools-better antispam, cloud storage, and antivirus applications. They've made it easy to get support, and we know we can count on them to deliver excellent service.
Opening a ticket is as simple as sending an email, and their communication is above and beyond anything we've experienced with other IT firms. They're always dependable, responding promptly and keeping us informed every step of the way.
What really sets Pantheon apart is their team. Their IT professionals aren't just efficient-they're friendly and take the time to ensure customers understand the applications they're using.
Honestly, I think Pantheon is great. If you're looking for reliable IT support with a personal touch, they're the team to call.


Vicki

Automotive Services

Pantheon Makes IT Effortless for Us
We LOVE being able to call Pantheon whenever we have an IT issue. It's so simple to tell our team, 'Just call Pantheon!' No one in our office has to pretend to be IT or be interrupted because they're more tech-savvy-Pantheon handles it all.
I also...

Pantheon Makes IT Effortless for Us
We LOVE being able to call Pantheon whenever we have an IT issue. It's so simple to tell our team, 'Just call Pantheon!' No one in our office has to pretend to be IT or be interrupted because they're more tech-savvy-Pantheon handles it all.
I also appreciate the local feel of their service. If we need a tech, they're just five minutes away. Whether they come to our location or we drop something off, there's no need to waste time troubleshooting over the phone. Pantheon just takes care of it.
Most importantly, we don't have to worry about our systems. Knowing that Pantheon manages everything gives us peace of mind. Even when we hear about major tech issues in the news, we don't stress-Pantheon has it covered. They've truly simplified IT for us.


Tiffany

Healthcare

One of the best parts of working with Pantheon is having a team of support staff who can brainstorm and find solutions quickly.
The techs are GREAT! They are excellent at communicating and explaining problems or fixes in a way that makes sense. Unlike others we've worked with who gave unclear...

One of the best parts of working with Pantheon is having a team of support staff who can brainstorm and find solutions quickly.
The techs are GREAT! They are excellent at communicating and explaining problems or fixes in a way that makes sense. Unlike others we've worked with who gave unclear or incomplete explanations, they ensure we fully understand. I really enjoy working with them.
Over the years, we've worked with a few different IT providers, but Pantheon stands out. They work seamlessly with both our management and staff, delivering dependable support and great communication.


Bob

Non-profit

Trustworthy and Responsive IT Support with Pantheon
When it comes to IT services, you need someone you can trust to resolve your issues quickly. That's exactly what I've experienced with Pantheon.
While I haven't worked with other IT providers to compare, Pantheon has consistently met every...

Trustworthy and Responsive IT Support with Pantheon
When it comes to IT services, you need someone you can trust to resolve your issues quickly. That's exactly what I've experienced with Pantheon.
While I haven't worked with other IT providers to compare, Pantheon has consistently met every challenge I've brought to them. Their quick response times and dedication to solving issues have been outstanding.
What I especially value is their local presence. I can easily drive to Waseca to deliver a computer that needs attention, or if I prefer to speak with someone face-to-face, it's always an option. Pantheon's reliability and accessibility make them an excellent partner for IT support.


Timothy

Reliable, Responsive, and Personable IT Support with Pantheon
One of the greatest benefits of working with Pantheon is the confidence of knowing we don't have to solve all our technology issues ourselves. With technology constantly changing, it's wonderful to have a trusted partner we can rely...

Reliable, Responsive, and Personable IT Support with Pantheon
One of the greatest benefits of working with Pantheon is the confidence of knowing we don't have to solve all our technology issues ourselves. With technology constantly changing, it's wonderful to have a trusted partner we can rely on for help and direction.
Pantheon is equipped to handle the size and complexity of our organization's needs. Before Pantheon, our previous provider struggled to keep up, which frustrated both parish and school staff and hindered our productivity. Now, we are more confident with the necessary support we need regarding IT issues.
Customer service is where Pantheon truly stands out. In a world dominated by automated systems and long hold times, it's refreshing to work with a company where you know the people you're calling. Even when we submit a ticket or email, Pantheon usually responds right away. When I'm able to speak with a real person, I'm confident my issue will be resolved quickly and efficiently.
Pantheon delivers IT support with a personal touch, and we are very happy with their service.


Joanne

Education

Dependable, Comprehensive IT Support with Pantheon
What I appreciate most about Pantheon is their Managed Monthly Agreement. It's reassuring to know that all services are covered, no matter the issue. With our previous IT provider, we had to prepay for services, and if we didn't, there was no...

Dependable, Comprehensive IT Support with Pantheon
What I appreciate most about Pantheon is their Managed Monthly Agreement. It's reassuring to know that all services are covered, no matter the issue. With our previous IT provider, we had to prepay for services, and if we didn't, there was no guarantee when our needs would be addressed. Pantheon's approach provides reliability and peace of mind.
Another standout is their responsiveness. Whenever we call, an actual person answers the phone-not an answering machine. Their employees are personable, and the services they offer are outstanding.
If someone asked me for a recommendation, I'd tell them Pantheon Computers is the way to go. They provide top-notch IT support with the best technicians who are always helpful, knowledgeable, and ready to assist.


Debbie

Construction Services

Book a 15-Minute Call and Stop Dealing with IT That Slows You Down 

Let's fix the delays, security gaps, and budget uncertainty—once and for all.
Schedule a call and learn how Pantheon Computers can become your trusted IT partner across Southeastern Minnesota.