Pantheon Computers has committed to having techs on-site twice per week, which is huge for us. Being able to talk to someone and show them something while on-site is so beneficial. Unfortunately, we have seen a lot of turnovers with techs, but I know it’s the nature of the industry. Having their Project Engineer really understand our infrastructure is amazing.

Pantheon does what they say they will do. From the very beginning, they have been up-front about pricing, and really partner with us when helping us create IT solutions. If they commit to having check-in meetings regularly, they will make sure they happen. Pantheon has avenues when having an IT emergency and after-hours support.